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  • Our Chartered Status

    Our Chartered Status

21
June
2016

Chartered Insurance Brokers

What do you look for in your firm of insurance advisers? That it is ethical and puts your interests first? That its people are competent, knowledgeable and committed to maintaining their professional capability?


Those are precisely the qualities embodied by Chartered status – the reason we are proud to have achieved the title Chartered Insurance Brokers.


Chartered status is an objective mark of professional standing among all professions. It is awarded to firms who can demonstrate commitment to developing knowledge, enhancing capability and maintaining ethical standards.


The title Chartered Insurance Brokers is granted by the Chartered Insurance Institute (CII),  the professional body for insurance and financial services. Chartered firms must meet serious obligations


To retain our title we must ensure the advice, service and ongoing support we provide to you are of the highest quality.


Our advice must be based solely on your researched needs, and provided by someone competent to discuss products and services that meet your requirements.

• We ensure our technical and professional knowledge and competence through professional qualifications.
• We keep our knowledge and skills up-to-date through continuing professional development.
• And our staff must be members of the CII and comply with its Code of Ethics, which is enforced through disciplinary sanctions.

Our Chartered title means a lot to us. It was not easily achieved, and it takes continuous investment and commitment to maintain.

It is our policy to maintain these standards, and your guarantee of our overall commitment to customer service and professionalism.

Copyright © The Coleman Group 2016

Coleman, Coleman Insurance Brokers, Coleman Marine Insurance and SMG Insurance Solutions are trading styles of E Coleman & Co Ltd which is authorised and regulated by the Financial Conduct Authority. You can find us on the FCA Register under register number 306919 which includes holding Permission as a Credit Broker. E Coleman & Co Ltd does not charge any fees to customers in relation to Credit Broking activities.

Coleman is a trading style of Coleman Financial Services Ltd which is authorised and regulated by the Financial Conduct Authority. You can find us on the FCA Register under register number 191618.

Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR |  Tel: 0800 023 4567 or 0300 123 9 123 |  www.financial-ombudsman.org.uk
Consumers wishing to complain about a policy sold by email, can register the complaint using the Online Dispute Resolution platform (ODR) at http://ec.europa.eu/consumers/odr/